There is no demo or trial account provided; all features are for premium accounts only. With their unique plans, AKEA ensures that you are fully compliant with ADA and WCAG 2.1. That said it would take up to three months before your website is fully compliant. We recommend you to use this platform if you have a new offline website and time to wait up to three months or if you want to move from another solution to AKEA, so you won’t take the risk of not being compliant. They are easy to reach via phone, email, and a contact form. But this platform solution is one of the expensive ones for their accessibility service. AKEA doesn’t offer an on-site toolbar for the end-user.
AKEA Web Review
Verdict
Overview
AKEA Web Solutions is a big name in the web compliance and accessibility industry. AKEA banks on its decade-long experience, a veteran team of experts, and a wide range of solutions to deliver websites and digital property that are 100% compliant to the ADA requirements, the WCAG 2.1, and Section 508 of the Rehabilitation Act.
Let’s face it, accessibility could be daunting. For one, it requires a long list of checklists to tick to get confidently started. For another, it is not a one-off effort. Continuous compliance can only be achieved through continuous monitoring, aiding, and remediation. If all these are true about accessibility, then it is best to have experts handle it so that the effort is productive. With its full accessibility suite, AKEA has positioned itself as a force to reckon with.
Features
AKEA offers a wide range of services from web accessibility consulting to auditing to website remediation. In addition, AKEA provides web consulting services and WordPress design. Let us dig deep into what AKEA has in store for its clients.
Web Accessibility Consulting
Accessibility cannot get any more comprehensive than it is with AKEA’s full web accessibility services. Whether you are looking to create a new website for your small business or nonprofit or are intending to tailor the existing one toward full accessibility, AKEA Web Solutions might be a good choice.
Accessibility is all or nothing, and AKEA understands this so well. Hence, this web solution brand helps customers actualize their accessibility plans from the beginning to the end. Contrary to what is common on the market, AKEA does not only offer to do the heavy-lifting part of web accessibility but is ambitious to do it all. For this reason, AKEA kick-starts your web compliance trek with an audit. The intent behind this initial audit is to scout for WCAG, ADA, and Section 508 compliance. Through this process, AKEA gets to understand whatever barrier there is that could hinder visitors from enjoying full access to your content and web pages and might make you vulnerable to a lawsuit. The leadoff audit also highlights the severity of existing threats so that AKEA can take exactly the right measures to arrest the situation before things blow up.
Web accessibility audit
Web accessibility audit generates in-depth feedback in form of a comprehensive report which reveals with precision the affected portions of the website. Also, it provides guidance on how to rectify these errors. Sequel to the machine-powered accessibility audit, AKEA’s expert team complements the automated effort.
By the time AKEA delivers your website, it would be safe to shoot out your chest with pride for your 100% ADA-compliant website. It is not out of place to be curious about how AKEA does this and how it separates itself from the rest of the pack in providing total compliance. AKEA’s accessibility experts do this through a thorough review of the report and by employing keyboard-only commands to navigate an audited website. Since the keyboard is an integral tool people with disabilities rely on, it is wise to find out how easy or otherwise the experience is for disabled people to surf through a given website.
Does it stop there? AKEA says no. The height of empathy will be to walk in someone’s shoes. No matter how hard we try, however, feeling what others feel might be impossibly difficult. To overcome potential slights from this dangerous assumption, AKEA takes a step forward to test and review by enlisting a team of individuals with cognitive, hearing, visual, and mobility impairments to offer better insights into the issues.
Remediation process
Does AKEA leave you with the burden of remediating your website at the end of the audit process? Not really. AKEA offers two options for the next step. Customers may entrust the remediation process to AKEA’s veteran team to retrofit their website. On the other hand, AKEA may work with the internal team to implement the remediation procedure.
Consequent to the first time comprehensive audit, AKEA develops a Liability Matrix, which is also succeeded by a Corrective Action Plan. A document that highlights major areas of the severity of compliance error and provides urgent rectification is referred to as the Liability Matrix. The Corrective Action Plan is the detailed documentation of the road map to addressing existing issues, including clear tasks for each of the parties involved in or concerned by the remediation process.
Beyond website and digital document remediation, AKEA also assists with video captioning and audio description all to satisfy all the guidelines and success criteria to achieve AAA WCAG compliance level.
Web Hosting at AKEA is full service on its own for customers looking to provide strong security for their digital offices. This is a unique service, an ace up Akea’s sleeves. Offering a web hosting service alongside a web accessibility solution indeed completes the accessibility journey. Some factors set Akea’s hosting services from the crowd. One of them is that Akea provides daily backup for website data to avert data loss.
Other benefits that come with AKEA Web hosting solution include offline data backup on an hourly basis, periodic update of WordPress plugins, SSL domain security certificate, Antivirus and Anti-Spam protection, regular security scan, among other features.
Pdf Accessibility
Pdf Accessibility is another interesting service from AKEA in a bid to make your entire digital resources accessible to people with disabilities. Usually, this aspect of accessibility is inadvertently left out when building an accessible website. In order to ensure all-around accessibility, AKEA trains customers on the guidelines to follow to format their portable document files (Pdf) to support screen readers and to enhance readability on mobile screens.
Not pdf files alone need to be adequately formatted but also Office Documents including Excel, PowerPoint, and so on. For accessible digital documents, AKEA can help you out or walk you through the process.
Pricing
Perhaps because of the nature of its services, AKEA does not publish the price for its services. Every service requires you to make a request even as little as basic as the accessibility audit which many other brands provide for specific fees.
Automation
The web accessibility audit is very fast and produces an enormous amount of information in a short time. More often than not, an accessibility audit starts with software because audit software is able to pinpoint violations within thousands of code lines and content. AKEA also keys into this style, as it depends on AI to conduct the first audit. Since no machine is a hundred percent reliable to deliver 100% compliance, AKEA does not bank on software to deliver the needs of their customers.
Customer Support
AKEA gives its customers many possibilities to contact them. On their website, they have a form you can fill in, address, email address and phone number. Besides these ‘traditional’ ways, this solution is also active on social media. Facebook, Twitter, LinkedIn, Youtube and even Instagram. YouTube and Instagram are mostly used to give an impression of the website. YouTube is not used for any training purpose. Additionally, ongoing web and accessibility consulting is offered.
Integration
AKEA is chiefly upbeat about WordPress it seems. The web accessibility brand holds strongly that the ideal platform to host a website in this age is WordPress. Why? Because it is quick to build, easy to use, and supports a large pool of plugins. In addition to all of these, AKEA contends that WordPress is the easiest system to manage online contents that adhere to the very many accessibility guidelines. This is why, of several other platforms, AKEA chose this to be its focus. Therefore, if you are planning to discuss web design and development with AKEA, have it at the back of your mind that you will be offered a WordPress site. For customers who are considering WordPress for their old existing websites, AKEA also provides conversion services then tops them up with inclusiveness and accessibility. From selecting the right theme to opting for supportive plugins for your contact forms, directories, and calendar, AKEA gives you nothing short of the industry standard.
Pros
- Robust and expert service for ADA and WCAG 2.1 compliance
- Clear cut plans for 100% ADA compliance
- Customer support options via phone calls, email, and a contact form
Cons
- Accessibility service might be expensive
- No on-site end-user accessibility toolbar
- Compliance takes a long time, sometimes up to 3 months
- All services are premium and AKEA hardly offers any trial experience
Very few web accessibility solutions out there compare with AKEA in terms of web compliance service comprehensiveness. AKEA has big dreams for inclusion and accessibility for all and this is obvious from its complete solution. With its web hosting service, website accessibility audit, remediation, and monitoring plans and policy, and total compliance begin and end with AKEA. Another fascinating selling point for the brand is its promise to help out clients mitigate ongoing lawsuits that might have been due to existing compliance issues. For the sake of independence, AKEA provides web accessibility training for organizations so as to equip internal members to take on the processes involved in ensuring compliance.
While there are many positive things to say about AKEA, like Adally, AKEA’s decision may not be good enough for potential clients who may want to compare and contrast the brand’s service offering with other solutions on the market and their budget. Nonetheless, having potential clients make an official request might be a good beginning to a lasting relationship.